SEMPAL launches Telegram bot for customers

SEMPAL takes another step towards customers: now you can get advice, order a device or solve a technical issue directly in Telegram - without calls and waiting on the line.

We have launched the official Telegram bot Sempal Welcome Bot - a digital assistant that immediately connects the client with the necessary department of the company. Just a few clicks are enough to:

• Purchase a device - get advice from a sales manager or order a call back.
• Arrange metrological verification - leave a request for meter verification.
• Get technical advice - on software, modems and communication protocols.
• Report a device malfunction - describe the problem and receive instructions for repair and diagnostics.

The bot works around the clock. Applications for the purchase of a device are processed by our managers within 5-10 minutes, all other requests - by the end of the working day.

Try it today — click on the linkt.me/Sempal_Welcome_Bot  or scan the QR code: